Select “Phone System” from the menu to the left.Log into your Admin Portal (you’ll need your Weave login credentials).To add your Telephone On Hold marketing on hold to your Weave practice phone system: We have extensive experience creating custom message on hold for Weave (and many other phone systems). You’ll need the audio file provided by Telephone On Hold, and your custom music on hold marketing will be playing on your Weave phone system in no time! #Vertical #OnHold #MusicOnHold #TechExperts #VerticalSBX Questions? Give Telephone On Hold, part of the family, a call at 1-88. If you wish to preview the audio playing from the on hold player, press the red “Speaker” button on the front of the player – bear in mind the speaker has a fixed volume, and cannot be adjusted. It’s best to call your main phone number from another phone to listen to the audio playing on hold & adjust the phone line volume if needed.
On the back of the on hold player is a “Volume” knob – we recommend the “5” setting to start. You’ll need to attach the power cord to the Telephone On Hold device & insert the USB drive into the front of the player. The other end of the audio cable will connect to the back of the on hold player, to the 600Ω output. Depending on your phone system, if the audio cable doesn’t fit into the “MOH” port on the phone system, you may need to connect the adapter piece to one end of the audio cable, which will then connect to the “MOH” port on the phone system.
The on hold player includes an audio cable and a small adapter piece.
Once open, look for the port labeled “MOH”– this is where you’ll connect the Telephone On Hold player. On the right side of the cabinet, you’ll need to open the clips to access the cabinet. In your office, likely in a server room or utility closet, is the “brain” of your Vertical phone system.
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